February 10, 2021
"I called 30 minutes prior to closing. I couldn't get my garage door to come down. I knew it would need repair and was just hoping to get help closing it so it could be repaired later the next day. The technicians who showed up - despite it being 15 minutes past closing time and negative degree temperatures - were polite and cheerful. They felt that the repair was simple enough that they just took care of it. Fifteen minutes after arrival, my door was fixed. I couldn't believe it. I was so thankful. This is the second time I have used Fox Valley Overhead Door and I will not hesitate to return! Thank you guys!"
October 29, 2020
"I called this morning after my garage door opener broke. The repair person was out within an hour and did an awesome job. Thank you for helping me get my car out of my garage so I could go to work!"
October 15, 2020
"I use this door company on a commercial account and there always fast! Been there same day all 3 times, and fix my doors quick! The woman that answers the phone is always really nice and pleasant to talk to (thanks phone answer lady, your awesome!)"
March 4, 2020
"Called them repair to garage door and they showed up early that same day I reached out and had everything fixed quickly. Awesome customer service. "
February 24, 2020
"I would like to thank Tim and his team for providing a great customer experience. I called Tim from 3 states away and told him an issue my daughter was having with her garage door opener and that she needed if fixed that day. Tim and his team went out there later that day worked on repairing to existing unit to no avail. I had discussed earlier with Tim as to why it had to be fixed immediately and even though it was late in the day. His team was able to go back to her house and install a new unit. It was a true example of customer service. Thanks Tim!!!"